FREQUENTLY ASKED QUESTIONS

I don’t have a Twitter account for my business. Can you still help me?

We certainly can. Your profile is pivotal to your success on Twitter. It’s the first thing people look at when deciding whether to follow you, and you have just a few moments to capture their interest. We’ll help you to create a strong first impression so that people are highly likely to follow you after checking out your profile.

How does it work?

When you sign up, we’ll start by researching your industry, competitors and customers in order to understand their goals, problems and pain points. Based on this research, we’ll create custom tweets that are designed to resonate with your audience.

For the first 30 days of your campaign, we’ll be analyzing the performance of your Tweets to answer 5 key questions…

  1. What type of Tweets attract the most followers?
  2. What type of Tweets generate the most engagement?
  3. What are the most effective hashtags for your business?
  4. What is the ideal length of Tweets that gets the most results?
  5. What times do your Tweets generate the most engagement?

We’ll optimize your Tweets based on the results we get from our research. This approach ensures that we get the best possible results from your campaign.

What times will you tweet?

This will depend on your followers. A well-crafted tweet is only as good as the timing in which it’s delivered, so we’ll be timing your tweets to ensure that you get maximum results from your investment. To make sure of this, we’ll use online analytics tools to help us identify when your Twitter followers are online the most. This means we may tweet 4 times between 2 pm – 9 pm on Wednesdays, 3 times between 10 am – 1 pm on Fridays and three times between 1 pm – 5 pm, and 4 pm – 7 pm on Mondays. It all depends on when you get the most engagement from your audience.

Who do you work with?

We only work with small, localized businesses.

My business caters to local customers in a different part of the world. Will your service still help me?

Very much so. We work with local businesses across the globe. We’ll research your customers thoroughly before we start to tweet. We’ll also optimize your tweets with local hashtags to make sure they are seen by your potential customers.

Can I start at the Essentials option and upgrade later?

We are happy for you to change to any option at any time.

How long is the free trial?

We offer a 3-day free trial.

Is there a long-term contract?

No, there isn’t. We offer 30-day rolling contracts. This means the contract continues until you decide to cancel it. You are welcome to cancel your monthly payments at any time and your service will then continue until the end of the rolling contract. Of course, I’ll be working hard to get you more customers so that you don’t want to cancel at any time!

How can I cancel?

You are able to cancel your monthly payments at least 7 days before the start of the next rolling contract. Your service will then continue until the end of that contract. We create a new batch of Tweets 7 days before the expiration of a current contract. By notifying us 7 days before the 30-day contract period begins, you’ll save us from creating the next batch of Tweets for you.

I’m in! How can I get started?

Click here to claim your free trial.